Category Archives for Change Management

The SIPOC Model

The SIPOC model helps an organization document processes at a high-level. Each process is documented in its own unique SIPOC document as a table. This makes it easy to understand the critical elements of each process at a glance.   Imagine you work for a large organization and have been asked to lead a team to […]

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Satir Change Model

The Satir Change Model was developed by Virginia Satir, a family therapist, and author. The model was designed to help people improve the way they cope with major, unexpected change. Although the model was originally developed for family therapy, it also applies to how people cope with organizational change. Managers and leaders can use the […]

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Scott and Jaffe’s Change Model

The Scott and Jaffe Change Model, also known as the Scott and Jaffe Resistance Cycle, was developed by Cynthia Scott and Dennis Jaffe, and was first introduced in their article, “Survive and Thrive in Times of Change“. If you’ve ever been responsible for managing change within an organization then you may have encountered resistance to […]

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Six Change Approaches

The Six Change Approaches by Kotter & Schlesinger provides six practical strategies to overcome resistance to change. Businesses must constantly evolve or they will die. New technology, new competitors, changes in government regulations, and new opportunities are just some of the reasons causing organizations to need to change. Implementing change isn’t always easy. One reason […]

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