Why Mergers Fail

Mergers and Acquisitions (M&A) are often born out of a grand ambition to capitalize on synergies and create shareholder value. As the global economy undergoes an economic recovery, mergers and acquisitions are likely to rise as executives look for quick solutions to boost shareholder equity. Despite these lofty ambitions, research by KPMG found that 83% […]

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Financial Training for Managers

I’m going to be covering financial topics more and more over the coming months here on EPM, as it’s something I believe every manager needs to be aware of. It never ceases to surprise me how many people I encounter in business who don’t understand anything about equities, annual accounts, and financial metrics. That strikes […]

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The Value of Software Architecture

An EPM reader from the Carnegie Mellon Software Engineering Institute recently emailed me to tell me about a new paper from the SEI. The paper concerns software architecture, and examines the use of software architecture to achieve three goals: Better quality: delivery of product qualities that fulfill customer needs and expectations. Faster delivery: reduction of unnecessary rework […]

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Customer Marketing and Relationship Management: Curry’s Pyramid

Customer Relationship Management (CRM) is used within most organizations to manage existing customers and new sales prospects. Its goal is to locate and win new clients, enlarge the relationship with existing customers, and reduce sales and marketing spend. As part of CRM, Curry’s Pyramid is a tool which focuses on managing your existing customers. It […]

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