Taylor’s Motivation Theory, or Scientific Management, was one of the first theories of motivation in the workplace.
Have you ever tried to boost the productivity of your team, but failed? Perhaps you’ve given a rousing speech or explained how important it is that the company hits its targets for the year?
Boosting your team’s motivation and productivity can sometimes feel like a black art. And it can be frustrating when you try and fail to boost your team’s motivation. But it need not be this way.
Motivation theories can be helpful in giving you research-based tools and models to use when attempting to raise the performance of your team.
He was the first management consultant and the first to look at work and productivity scientifically. He is known as the father of Scientific Management and the efficiency movement.
Taylor’s Scientific Management attempts to find the most efficient way of performing any job. He believed that there were universal laws which governed efficiency and that these laws were independent of human judgment. The goal of Scientific Management was to find this “one best way” of doing things as efficiently as possible.
Taylor brought a very scientific approach to productivity. He did not value the human needs of workers. This can be seen from the following quotes:
…what the workmen want from employers beyond anything else is higher wages: what employers want from workmen most of all is low labor costs in manufacture.
In our scheme, we do not ask the initiative of our men. We do not want any initiative. All we want of them is to obey the orders we give them, do what we say, and do it quick.
Because Taylor believed that workers were only motivated by pay and money, then:
Since Taylor’s Motivation Theory is based on managers telling employees what to do, it is closely related to an autocratic style of leadership.
It is also closely related to Douglas McGregor’s Theory X model of management, where it is assumed that employees are fundamentally lazy and unmotivated.
Taylor’s work heavily influenced production methods at the start of the 20th century. It formed the foundation upon which Henry Ford introduced his mass-production techniques to the production of cars.
Whilst Scientific Management, sometimes simply called Taylorism, may sound obsolete, it is actually still in use today. This is especially so if you need to remain competitive in a labor-intensive industry by keeping costs as low as possible. Examples include:
Taylor’s Scientific Management process is summarized in the following diagram:
As you can see from the diagram, the principles of Scientific Management are:
Rather than doing things how they’ve always been done, Taylor wanted each job to be studied scientifically to identify the most efficient way to do that job.
Taylor advocated using time and motion studies as the way to do this. This often involved looking at the most efficient workers to identify why they were so efficient.
The ultimate aim is to describe in a repeatable way how to do the job in the most efficient manner. That way, everyone in the organization doing this job can be trained to do it in the most efficient way.
Don’t allow employees to train themselves. Instead, each employee should be taught exactly how each task should be performed.
Taylor didn’t want employees thinking for themselves, he simply wanted a simple task performed as quickly (as efficiently) as possible. In a nutshell, workers should be paid for doing, not thinking.
There are two parts to ensuring that the most efficient ways of working are being used:
One consequence of this was that organizational structures had to change. Rather than a factory having one single foreman, Taylor advocated several, each one specifically focused on efficiency for a particular area of the factory.
The aim of this step is to maximize production, unlike in situations where ‘soldiering’ occurs. That is situations where workers naturally slack off because they are not being monitored.
Work should be divided almost equally between managers and employees.
Workers should be paid based on how much they produce. This is done using piece-rate pay.
The use of piece-rate pay focuses workers minds on their productivity. If they don’t produce, then they don’t earn.
Note: Most online sources provide just four principles of Scientific Management. We’ve included the fifth principle, pay, as we feel its a key component, necessary to really understand Scientific Management.
The following criticisms have been leveled at Scientific Management:
Scientific Management is one of many motivation theories. Although relevant today in certain situations it is mostly out of favor. This is particularly so in professional, office based environments.
If you’re looking to boost the productivity of your team, then other motivation theories to investigate include:
You can think of Scientific Management as being:
Taylor’s Motivation Theory is premised on the fact that employees are motivated to be productive by one thing. Money.
Because of this, Taylor believed that management should exercise close control over employees, to ensure that they were getting their money’s worth.
He advocated using science to study jobs and break them down into manageable parts. These parts could then be described in an efficient, repeatable way. Every employee could then be trained to perform the task in this way.
Finally, he advocated using piece rate pay to motivate employees to be productive.
Theories of Motivation
Maslow’s Hierarchy of Needs
Self-Efficacy Theory of Motivation
Reinforcement Theory of Motivation
Locke’s Goal Setting Theory
ERG Theory of Motivation
Need Theory of Motivation (McClelland)